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Support center

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PSTI compliance declaration

Here you will find the PSTI compliance declaration for the products.

1. Users may submit vulnerability reports to KETOTEK via info@cnketotek.com.

2. KETOTEK will provide security updates for this product during a support period of 5 years.

 

 

 

VULNERABILITY REPORTING PROCESS

 

Any Xiamen Atfinger technology Co.,Ltd customer can report a vulnerability issue observed on an Xiamen Atfinger technology Co.,Ltd internet connected product on the following email address info@cnketotek.com. Reports may be submitted anonymously. If the customer share the contact information, we will acknowledge receipt of your report within 7 business days per email. SERVICE FOR SECURITY UPDATE All security updates will be completed through firmware updates. In the table below, you can find the products affected by the UK's PSTI Act 2022 and the updated definition support period provided by Xiamen Atfinger technology Co.,Ltd.


 

 

Product name Product Model Defined support period of Security Update
Thermostat KTF0155A From 2025/12/31 to 2028/12/31
WIFI Switch KTSS1NU From 2025/12/31 to 2028/12/31